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The Receipt.A letter about support ops, every other week.

Real support flows, taken apart. Templates you can steal. One number, with the method behind it. Short enough to finish with your coffee.

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What's inside

Four things.Every issue. No filler.

  1. One teardownA real support flow, anonymized, taken apart step by step. What worked, and where real people got stuck and gave up.
  2. One thing to stealA template or checklist you can copy into your own queue the same day.
  3. One numberSomething we learned, with the method. If we can't show how we got it, it doesn't go in. Even when it's a really good number.
  4. What we shippedStraight from our changelog. Dated, and only what's real.
Sample issue · layout only, not a real issue
The promise

Signing up triggers nothing.No sales sequence. No "quick call?" email.

You asked for a letter. You'll get a letter. If you ever want to talk, you'll know where to find us.

After you subscribeItemized
  • ✓The Receipt, every other week1
  • ✓Sales emails triggered0
  • ✓"Just checking in" follow-ups0
  • ✓Your email sold or sharedNever
  • ✓Clicks to unsubscribe1
Who writes it

Written by a founder.Not a content calendar.

Oleksii Liaskovskyi, founder of Pronomy, writes every issue. Between issues, he posts on LinkedIn.

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P.S.

If an issue ever wastes your five minutes, hit reply and tell me. I read every reply, and I'd rather hear it from you than from the unsubscribe count.

OleksiiSay hi on LinkedIn →

Can't wait two weeks?Ask the writer. 20 minutes, no pitch deck.

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