Advanced AI Agent
for Customer Support

Advanced
AI Agent
for Customer Support

that answers simple questions and solves complex issues by taking real actions.

that answers simple questions and solves complex issues by taking real actions.

Product Dashboard
Challenges we solve

Customer Support Often Faces

High Costs When Scaling

As requests grow, scaling requires more agents, increasing costs.

Repetitive Requests

Agents waste time on routine/L1 queries instead of resolving critical issues.

Limited Action Automation

Limited Action Automation

Many AI tools can’t execute actions or require heavy setup.
How It Works

See how Pronomy can automate 50%+ of your tickets

#1 Connect to Knowledge Base

AI learns from your uploaded documents, website, and more
Updates automatically when your data changes

#3 Smart AI Decision-Making

Adapts to each inquery using real-time data.
Automates multi-step decisions for accurate responses.

#5 It Works Alone or Assists Your Team

Answers customer inquiries instantly or assists human agents by finding the right info in seconds

#2 Execute Actions Across Your Tools

Works with your database (CRM, SQL, Notion, etc.)
Integrates with helpdesk platforms

#4 Human Escalation

If AI can’t resolve a request or a user asks for a human, it smoothly hands over to the right agent.

#1 Connect to Knowledge Base

AI learns from your uploaded documents, website, and more
Updates automatically when your data changes

#2 Execute Actions Across Your Tools

Works with your database (CRM, SQL, Notion, etc.)
Integrates with helpdesk platforms

#3 Smart AI Decision-Making

Adapts to each inquery using real-time data.
Automates multi-step decisions for accurate responses.

#4 Human Escalation

If AI can’t resolve a request or a user asks for a human, it smoothly hands over to the right agent.

#5 It Works Alone or Assists Your Team

Answers customer inquiries instantly or assists human agents by finding the right info in seconds
Solution

Hire Your AI Customer Support Agent

that autonomously resolves tickets or assists human agents when needed

#1 Boost response quality

AI pulls real-time data for accurate, mistake-free replies.
Also it helps agents find answers fast and improve responses.

#2 Increase Customer Satisfaction

Faster issue resolution.
AI handles requests in 50 languages and works 24/7 —no breaks, no vacations
(until AI demands time off!).

#3 Reduce Customer Support Costs by 40%+

AI automates routine requests, freeing your team to handle critical issues and focus on high-value tasks.
Case Study

How Our AI Agent Transformed Fintech Company

As the fintech company expanded into new markets, their support team struggled with a surge of complex customer inquiries. They needed automation to prioritize VIP customers and enhance service quality.

With Pronomy they gained:

45%+
of tickets automated
52%
faster human agent responses
4
new languages supported
Channels

Use Pronomy AI Agent Anywhere You Need

Embed on Website
Add to Helpdesk
Connect to Messengers
Integrate with Your Custom Systems

Pricing

Starter
Starter Plan
Up to 5,000 resolved tickets per month
Integration with 10 databases
Advanced analytics: request trends, sentiment analysis
Full action-taking capabilities
Growth
Most Popular
Everything in Starter package +
Up to 40,000 resolved tickets per month
Customizable response workflows
Analytics reveals customer pain points
Pro
For Scale
Everything in Pro package +
Unlimited
Advanced analytics: request trends, sentiment analysis
Unlimited database integrations

Regular

Starter Plan
Limited Projects
Regular Support Business
1 month Free Trial
3GB storage
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Free
For Limited Period

Platinum

For the best results
Limited Projects
Regular Support Business
1 month Free Trial
20GB storage
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$999
For Limited Period

Standard

Most Popular
Limited Projects
Regular Support Business
1 month Free Trial
10GB storage
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$600
For Limited Period
Our Story

We Understand the Pain of Support Teams

"Our team has firsthand experience in customer support — we know how draining it is to handle repetitive inquiries daily and how it impacts both employee motivation and retention. The cycle of hiring, onboarding, and turnover never ends.

That’s why, with our deep expertise in AI agents, we’re focused on freeing support teams from routine tasks. Our goal is to let people engage in meaningful, strategic work that fuels professional growth, keeps them motivated, and helps businesses thrive."

— Pronomy Founders

Automate support and
let your team focus on what matters.

Book a call with the Founder to explore how it fits your business and get your questions answered.

FAQ

Common Questions Answered

What types of customer inquiries can the AI agent handle?

Pronomy AI handles both simple and complex customer inquiries. It can answer basic questions like refunds, order tracking, or password resets. But what makes it different is its advanced reasoning ability—it can tackle difficult requests that used to require a human.

For example, instead of just pulling information, it analyzes the situation, gathers the right data, and takes action—whether that’s checking policies, updating orders, or troubleshooting an issue. It thinks before it responds, just like a human agent would.

Can the AI agent integrate with my existing platforms?

Yes! Pronomy AI easily integrates with your existing tools, including helpdesk platforms (Zendesk, Intercom), CRMs (Salesforce, HubSpot), messengers (WhatsApp, Slack), and internal databases (SQL, Confluence, Notion, etc.).

If you need a custom integration, feel free to reach out—we’re happy to help!

How does the AI agent learn and improve over time?

The AI continuously retrains based on new data, updated documents, and user interactions. It pulls the latest information from your tools, ensuring responses are always accurate—without hallucinations.

What happens when the AI cannot answer a question?

If Pronomy AI doesn’t have enough information to confidently answer a request, it can either:
- Ask follow-up questions to clarify;
- Escalate to a human agent with a summarized context.

Is my data secure when using the AI agent?

We take security seriously and follow strict security standards to protect your data:

– We adhere to CIS Controls IG1 for security best practices;
– We sign NDA and DPA to ensure complete data protection;
– We provide full documentation on data flows, collection, storage, and processing;
– Your customer data is never used for AI training.

Got more questions?

Feel free to reach out to our founder at oleksii@pronomy.io — we’re here to help!

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Features

Advanced 256-bit encryption

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Simple collaboration tools

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Customizable AI features

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The stunning results our
customers have experienced

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Man with green shirt
Ron Wood
CEO

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Man in black jacket
Mark Mason
Marketing Manager

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Man with sunglassesPicture of Jenny Wilsons
Sam Preston
CTO